Frequently Asked Questions

Frequently Asked Questions

1. Will I always have the same caregiver?
2. Can I meet my caregiver?
3. Can I text my caregiver?
4. Can you call me when you are on your way?
5. What if I don't get my SPOTcheck email?
6. Why do you have to visit my cat every day while I am gone?
7. What is the latest you will visit my pet?
8. Why do you only do yard visits for my late night visits?
9. What do you consider routine and normal clean up?

Answer 1:

Our staff works as a team. Consistency and transparency are of utmost importance. We utlize GPS technology

Answer 2:

Yes, when can bring your main caregiver to the enrollment meeting. After this initial meeting there will be a $20.00 fee to meet additional team members or to introduce new pets.

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